[{"data":1,"prerenderedAt":203},["ShallowReactive",2],{"gql:data:hKlea6QszH":3},{"flexPage":4,"stayLandingPage":193,"experienceLandingPage":195,"foodAndBeverageLandingPage":197,"wellnessLandingPage":199,"gatherLandingPage":201},{"slug":5,"primaryDirectory":6,"breadcrumbLinkLabel":7,"breadcrumbLinkUrl":7,"heroBackgroundGraphic":8,"heroImage":11,"heroIntroduction":13,"heroVersion":14,"heroVideoId":7,"pageTitle":15,"derivedSeoDescription":13,"derivedSeoTitle":16,"derivedSocialMediaDescription":17,"derivedSocialMediaImage":18,"derivedSocialMediaTitle":16,"flexComponents":30},"digital-wallet-faq","Pages","",{"id":9,"alt":7,"caption":10,"assetUrl":10,"assetUrlXs":10,"assetUrlSm":10,"assetUrlMd":10,"assetUrlLg":10,"assetUrlXl":10,"assetUrlXxl":10,"width":10,"height":10},"10332",null,{"id":12,"alt":7,"caption":10,"assetUrl":10,"assetUrlXs":10,"assetUrlSm":10,"assetUrlMd":10,"assetUrlLg":10,"assetUrlXl":10,"assetUrlXxl":10,"width":10,"height":10},"10333","Experience contactless convenience with a digital room key at The Meritage Resort & Spa. Add your key to Apple Wallet or Google Wallet and unlock your room with ease.","Text Only","Digital Wallet FAQ","Digital Wallet FAQ | The Meritage Resort and Spa","Enjoy a seamless arrival at The Meritage Resort & Spa with a digital room key. Access your guest room and select resort amenities using Apple Wallet or Google Wallet.",{"id":19,"alt":20,"caption":10,"assetUrl":21,"assetUrlXs":22,"assetUrlSm":23,"assetUrlMd":24,"assetUrlLg":25,"assetUrlXl":26,"assetUrlXxl":27,"width":28,"height":29},"10331","A serene pool area with lounge chairs and umbrellas, surrounded by lush greenery and a hill in the background, invites relaxation.","https://assets.meritageresort.com/system/uploads/fae/image/asset/10331/Pool.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/10331/xs_Pool.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/10331/sm_Pool.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/10331/md_Pool.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/10331/lg_Pool.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/10331/xl_Pool.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/10331/xxl_Pool.jpg",1200,825,[31,99,140],{"id":32,"instance":33},"4063",{"__typename":34,"jumplinkLabel":35,"slug":36,"showJumplink":37,"title":35,"ctaLabel":7,"ctaAltText":7,"pdfUpload":10,"drawerItems":38},"DrawersComponent","Room Key in Apple Wallet","room-key-in-apple-wallet",true,[39,44,49,54,59,64,69,74,79,84,89,94],{"heading":40,"body":41,"cta":42,"footnote":7},"What is Room Key in Apple Wallet?","You can add your room key to Apple Wallet and access your room using only your iPhone or Apple Watch. It's easy, convenient, and secure.",{"id":43,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4371",{"heading":45,"body":46,"cta":47,"footnote":7},"How do I set up and use a Room Key in Apple Wallet?","After booking your reservation and completing online check-in, select the Wallet icon to add your room key. Your key will automatically activate once you've checked in and your room has been assigned. To unlock your room, simply hold your iPhone or Apple Watch near the door lock.",{"id":48,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4382",{"heading":50,"body":51,"cta":52,"footnote":7},"Can I use Room Keys in Apple Wallet if I reserved multiple rooms?","Yes. Your room key will automatically be activated for each room included in your reservation.",{"id":53,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4381",{"heading":55,"body":56,"cta":57,"footnote":7},"Where can I use a Room Key in Apple Wallet?","In addition to your guest room, your room key can be used to access hotel areas that normally require a physical room key, such as the fitness center.\r\n\r\n*Available access areas may vary by hotel location.*",{"id":58,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4380",{"heading":60,"body":61,"cta":62,"footnote":7},"How secure are Room Keys in Apple Wallet?","When your room key is added to Apple Wallet, it is stored directly on your device. Apple does not track the spaces you access or when you access them. Your information remains private and secure.",{"id":63,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4379",{"heading":65,"body":66,"cta":67,"footnote":7},"What do I need to get started with Room Key in Apple Wallet?","* An iPhone or Apple Watch running the latest version of iOS or watchOS\r\n* An Apple Account signed into iCloud",{"id":68,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4378",{"heading":70,"body":71,"cta":72,"footnote":7},"Do I need to unlock my iPhone to use my Room Key?","No. With Express Mode enabled, you can use your room key without waking or unlocking your iPhone or Apple Watch. Express Mode is enabled by default.",{"id":73,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4377",{"heading":75,"body":76,"cta":77,"footnote":7},"Can I still use my Room Key if my iPhone battery is low?","Yes. Power Reserve allows eligible iPhones to continue using room keys for up to five hours after the battery requires charging.",{"id":78,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4376",{"heading":80,"body":81,"cta":82,"footnote":7},"How do I add a Room Key to my Apple Watch?","When you add a room key to Apple Wallet on your iPhone, it will automatically be added to Apple Wallet on your paired Apple Watch.",{"id":83,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4375",{"heading":85,"body":86,"cta":87,"footnote":7},"How many devices can use my Room Key?","You can use your room key on one iPhone and one Apple Watch, provided both devices are signed into the same Apple Account and iCloud account.",{"id":88,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4374",{"heading":90,"body":91,"cta":92,"footnote":7},"What should I do if my iPhone or Apple Watch is lost or stolen?","Use the Find My app or iCloud.com to suspend, deactivate, or reactivate your room key and associated device.",{"id":93,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4373",{"heading":95,"body":96,"cta":97,"footnote":7},"I'm unable to add or use my Room Key in Apple Wallet. What should I do?","Try the following troubleshooting steps:\r\n\r\n* Update to the latest version of iOS or watchOS.\r\n* Confirm Face ID, Touch ID, or a passcode is enabled.\r\n* Verify your Apple Account is signed into iCloud with two-factor authentication enabled.\r\n* Confirm Apple's Terms & Conditions have been accepted within your device settings.\r\n\r\nIf you're still experiencing issues, please contact the hotel directly for assistance.",{"id":98,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4372",{"id":100,"instance":101},"4064",{"__typename":34,"jumplinkLabel":102,"slug":103,"showJumplink":37,"title":102,"ctaLabel":7,"ctaAltText":7,"pdfUpload":10,"drawerItems":104},"General Digital Room Key","general-digital-room-key",[105,110,115,120,125,130,135],{"heading":106,"body":107,"cta":108,"footnote":7},"What is a digital room key in your wallet?","A Wallet key allows you to store your digital room key so you can unlock doors using your phone or a compatible smartwatch.",{"id":109,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4383",{"heading":111,"body":112,"cta":113,"footnote":7},"How can I tell if I can use a Wallet key?","If your device is compatible with Wallet keys, you will see an Add to Wallet button at the end of your online check-in.",{"id":114,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4389",{"heading":116,"body":117,"cta":118,"footnote":7},"I am not able to add my digital room key to Wallet. What should I do?","Don’t worry, you can always check in at the front desk when you arrive at the hotel in person.",{"id":119,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4388",{"heading":121,"body":122,"cta":123,"footnote":7},"Can I use a digital room key & a physical hotel key card at the same time?","Yes, you can use both. \r\n",{"id":124,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4387",{"heading":126,"body":127,"cta":128,"footnote":7},"What if I have multiple stays at a hotel?","If you book multiple rooms on the same date, the Wallet key is only activated for the room you are assigned to. If you book a room on multiple dates, a different Wallet key is activated for each stay. Each key is only active for your current stay after you complete your online check-in.",{"id":129,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4386",{"heading":131,"body":132,"cta":133,"footnote":7},"What happens to my digital room key if I lose my Android phone?","If your Android phone is misplaced or lost, you should use the Find My Device app to remotely delete/wipe a lost device. Find, secure, or erase a lost Android device - Google Account Help",{"id":134,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4385",{"heading":136,"body":137,"cta":138,"footnote":7},"Which devices support digital room key in Google Wallet?","* Android: Android 9 or higher with NFC turned on.\r\n* Google Wallet: The latest version of Google Wallet app (recommended).",{"id":139,"ctaAltText":7,"ctaLabel":7,"ctaLink":7},"4384",{"id":141,"instance":142},"4065",{"__typename":143,"visualNavItems":144},"VisualNavComponent",[145,162,178],{"name":146,"image":147,"cta":158},"Amenities - Explore Rooms",{"id":148,"alt":149,"caption":10,"assetUrl":150,"assetUrlXs":151,"assetUrlSm":152,"assetUrlMd":153,"assetUrlLg":154,"assetUrlXl":155,"assetUrlXxl":156,"width":157,"height":28},"1037","A cozy balcony features a woven chair and table, overlooking lush vineyards and a sculpture atop a hill under a clear blue sky.","https://assets.meritageresort.com/system/uploads/fae/image/asset/1037/tmr-visualnavtile-vineyardviewbalcony(2).jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1037/xs_tmr-visualnavtile-vineyardviewbalcony(2).jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1037/sm_tmr-visualnavtile-vineyardviewbalcony(2).jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1037/md_tmr-visualnavtile-vineyardviewbalcony(2).jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1037/lg_tmr-visualnavtile-vineyardviewbalcony(2).jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1037/xl_tmr-visualnavtile-vineyardviewbalcony(2).jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1037/xxl_tmr-visualnavtile-vineyardviewbalcony(2).jpg",900,{"id":159,"ctaAltText":7,"ctaLabel":160,"ctaLink":161},"412","Explore Rooms","/stay/",{"name":163,"image":164,"cta":174},"Wine & Dine Main Nav - Ember",{"id":165,"alt":166,"caption":10,"assetUrl":167,"assetUrlXs":168,"assetUrlSm":169,"assetUrlMd":170,"assetUrlLg":171,"assetUrlXl":172,"assetUrlXxl":173,"width":157,"height":28},"1029","A beautifully arranged feast featuring a grilled tomahawk steak, vibrant cherry tomatoes, and fresh herbs, complemented by a glass of red wine.","https://assets.meritageresort.com/system/uploads/fae/image/asset/1029/Ember-Spring-V2-3_900x1200.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1029/xs_Ember-Spring-V2-3_900x1200.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1029/sm_Ember-Spring-V2-3_900x1200.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1029/md_Ember-Spring-V2-3_900x1200.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1029/lg_Ember-Spring-V2-3_900x1200.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1029/xl_Ember-Spring-V2-3_900x1200.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1029/xxl_Ember-Spring-V2-3_900x1200.jpg",{"id":175,"ctaAltText":7,"ctaLabel":176,"ctaLink":177},"406","Feast at Ember Steak","/wine-and-dine/ember-steak/",{"name":179,"image":180,"cta":190},"View Spa Menu",{"id":181,"alt":182,"caption":10,"assetUrl":183,"assetUrlXs":184,"assetUrlSm":185,"assetUrlMd":186,"assetUrlLg":187,"assetUrlXl":188,"assetUrlXxl":189,"width":157,"height":28},"1038","A person enjoys a relaxing facial treatment, eyes closed, with a towel wrapped around their head and hands gently massaging their shoulders.","https://assets.meritageresort.com/system/uploads/fae/image/asset/1038/tmr-visualnavtile-giftcards-spa.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1038/xs_tmr-visualnavtile-giftcards-spa.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1038/sm_tmr-visualnavtile-giftcards-spa.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1038/md_tmr-visualnavtile-giftcards-spa.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1038/lg_tmr-visualnavtile-giftcards-spa.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1038/xl_tmr-visualnavtile-giftcards-spa.jpg","https://assets.meritageresort.com/system/uploads/fae/image/asset/1038/xxl_tmr-visualnavtile-giftcards-spa.jpg",{"id":191,"ctaAltText":7,"ctaLabel":179,"ctaLink":192},"413","/wellness/menu/",{"pageTitle":194},"Stay",{"pageTitle":196},"Experience",{"pageTitle":198},"Wine & Dine",{"pageTitle":200},"Spa",{"pageTitle":202},"Gather",1780081363097]